Service Bulletin

Publication Date: June 15, 2026
Revision: A1

Summary

A software timing issue intermittently impacted the accuracy of the TITAN VERSA’S Auto Test ‘Display Results’ and Data Log ‘Test Summary’ features and has been subsequently patched.

Identification

Affected Software Revisions: ≤ 1.06.6.

Affected Features:

• Auto Test ‘Display Results’ feature, described in VERSA Manual SMT-07-1037, § 6.7.4 – “Auto Test Settings.”
• Data Log ‘Test Summary’ or ‘Cycle Combo’ features, described in VERSA Manual SMT-07-1037, § 6.7.6 – “Data Log Settings.”

Description

The VERSA User Interface software polls the core electronics of the detector ~45 times a second to obtain values about leak rate, inlet pressure, cycle state, etc. This is normally fast enough to display any relevant data to the user with unnoticeable delay.

For the Affected Features, a brief time window existed for the user interface to poll and record in-cycle test data a fraction of a second after the core electronics transitioned out-of-cycle, but before the out-of-cycle state was subsequently polled and registered. This intermittently caused final results for the Affected Features to be inaccurate compared to when the machine was last truly in-cycle.

Resolution

Software revisions ≥ 1.06.7 do not record test data as being in-cycle until it is confirmed that the machine is still in-cycle, i.e., the software now “waits” to get full confirmation the machine is still in cycle before allowing data to be used for final in-cycle results. Testing has shown this now properly reflects the final in-cycle readings of the machine with 100% accuracy.

Recommended Actions

LACO Technologies recommends users download and install software revision 1.06.7 (or newer) from HERE.

Instructions to perform software updates can be found in VERSA Manual SMT-07-1037, § 6.10.8.1 – “Software Update”, or Service Instructions SI-TITANVERSA-1003, which is included in software update packages.