|
ORDERING INFORMATION
|
|
Contacting
LACO Technologies
|
To place
an order, or for questions about our products and services, contact LACO
Technologies directly. You may write, call, fax, or email your request.
Phone:
801.486.1004
Toll Free: 800.465.1004
Fax: 801.486.1007
email: info@lacotech.com
web: www.lacotech.com
LACO Technologies,
Inc.
3085 West Directors Row
Salt Lake City, UT 84104
|
|
Order
Confirmation
|
Please
call or email LACO Technologies to confirm pricing and lead time. |
|
Delivery
|
Contact
LACO Technologies for delivery dates and lead times. |
|
Related
Forms
|
Tax
Exempt Form W-9
Form
Federal Tax ID # 87-0367986 |
|
PAYMENT & SHIPPING
|
|
PAYMENT OPTIONS
|
|
Pricing
and Specifications
|
All
printed and online pricing are subject to change without notice. |
|
Credit
Cards Welcome
|
LACO
Technologies accepts Visa, Mastercard and American Express. |
|
University
Purchase Orders
|
We
accept all University Purchase Orders. |
|
Open
Accounts
|
Net
30 payment terms are available for established businesses requiring repeat
purchases or orders over $500.00. You may apply for Net 30 credit terms
by completing the Open Account Agreement. New accounts may require two to
three days for credit approval. Call for details. |
|
Personal
Guarantee
|
Personal
Guarantees may be required for individuals or companies with no credit history,
in business less than one year or not a registered business. |
|
International
Orders
|
International
orders require payment in advance either by credit card or bank wire transfers.
All wire transfers will be charged a $30.00 fee. |
|
SHIPPING
|
|
FOB
Point
|
All
shipments are FOB Salt Lake City, Utah, unless otherwise quoted. |
|
Shipping
Methods
|
Preferred
methods include UPS, FedEx, DHL, or any motor freight line. We prefer to
ship collect on customer's freight account number. Prepay and add shipment
is available upon request. |
|
International
Shipments
|
For
International shipments we prefer to ship collect via FedEx, UPS, or DHL.
Alternatively, shipping can be done through a US-based freight forwarder.
International shipments will require a extra handling fee for document preparation
such as certificate of origins and commercial invoices. |
|
Freight
Pricing
|
For
freight estimates, see FedEx, UPS,
DHL, Old
Dominion Freight Line or Watkins Freight.
Please call for shipment weight and dimensions. |
|
Related
Forms
|
Open
Account Agreement - Personal
Guarantee |
|
Freight
Links
|
FedEx
UPS DHL
Old Dominion Freight Line Watkins
Freight |
REPAIRS, CALIBRATIONS & RENTALS
REPAIRS
|
|
RMA
#
|
All
items for repair must be delivered or shipped pre-paid and include a completed
RMA
form with appropriate authorization. Please call for an RMA
number. Once
an RMA number is provided, complete the RMA form and return via email or fax. Include a paper copy with equipment
shipped to LACO. |
|
Vacuum
Pumps
Leak Detectors
Electronic Boards
|
For
all repairs and service, be
sure to describe the desired repair, service or type of return, and declare
all chemicals and gasses in the hazardous materials declaration (on the
RMA
form) before shipping equipment. |
|
CALIBRATION
SERVICES
|
|
RMA
#
Vacuum Gauges
Leak Standards
|
For
vacuum gauge and leak standard calibration services,
please call for an RMA number. Once
an RMA number is provided, complete the RMA
form (include calibration instructions) and return via email or
fax. Include a paper copy with equipment shipped to LACO. |
|
Shipping of Hazardous
Materials
|
Please
note that calibrated leaks using compressed gasses will require a
separate
hazardous material declaration included
with the shipping documents. |
|
RENTALS
|
|
Rental
Agreement
|
For
all rentals, please complete the
Rental Agreement and fax it to 801.486.1007. |
|
Rental
Confirmation
|
All
rentals must be confirmed to ensure equipment is available. |
|
Payment
|
All
rentals require credit card payment or existing Open Account. |
|
Related
Forms
|
RMA
form (Word)
RMA
form (PDF)
Rental Agreement |
|
TERMS AND CONDITIONS
|
|
|
Standard
items may be returned for credit or exchanged. Before returning, call
LACO Technologies to obtain a return authorization number. Restocking
fees may apply. For a complete return policy, see Terms
and Conditions of sale. |
|
|
LACO Technologies
warrants to the original Customer that all new and unused goods furnished
by Seller shall be free from defect in workmanship and material at the
time and place of delivery by LACO. For distributed products resold by
LACO the warranty of the original manufacturer will apply and is available
upon request. In the case of repair services or refurbished products sold
by LACO the following warranty periods and conditions will apply: Refurbished
and Rebuilt Rotary Vane Vacuum Pumps - 6 months. Refurbished and Rebuilt
Helium Leak Detectors, Turbo Pumps, Electronic Repairs, and Vacuum Gauges
- 3 months.
For LACO
manufactered products LACO will honor claims in the event of failure of
goods (other than expendable and consumable parts) as a result of such
a defect provided that claim is made to LACO within twelve months from
the date of delivery. LACO DISCLAIMS all other express warranties and
all implied warranties, including implied warranties of MERCHANTABILITY
and FITNESS FOR PARTICULAR PURPOSES.
Items not
covered under warranty included damage due to shipping, process conditions,
or negligence. LACO also DISCLAIMS damages due to normal wear, failure
to follow LACO's recommended maintenance intervals, incorrect maintenance,
disregard of operating instructions, inappropriate working conditions,
improper materials, chemical or electrical influences, faulty installation
or other causes beyond the control of LACO. Modifications or repairs made
by the Customer without LACO-s written consent render this warranty inoperable.
Repair work warranties do not cover items that were not replaced or repaired
as part of the charged repair services. LACO products must be returned
to LACO for warranty and other servicing, and the customer will be responsible
for all shipping, insurance and other costs in connection with sending
the goods to and from LACO.
In case of
LACO's breach of warranty or any other duty with respect to the quality
of any goods, the exclusive remedies therefore are, at LACO's option,
(1) repair, (2) replacement or (3) in appropriate cases, payment of or
credit for the purchase price (less reasonable depreciation) on authorized
return of the goods.
For a complete
copy of LACO Technologies' terms and conditions, see Terms
and Conditions of sale.
|